Last Updated: 11/15/25
At Patriot Peptides, customer satisfaction is important to us. Due to the nature of our products—sold strictly for research purposes only—we maintain the following refund and return policy.
All Sales Are Final
Because peptide products require controlled storage and handling, we cannot accept returns once an order has been shipped.
We do not offer refunds, returns, or exchanges on:
- Peptides
- Research chemicals
- Consumables
- Opened or unopened vials
Damaged or Incorrect Orders
If your item arrives:
- Damaged
- Defective
- Incorrect
You must contact us within 48 hours of delivery with:
- Your order number
- Photos of the product and packaging
- A description of the issue
If verified, we will issue:
- A replacement
—OR— - Store credit
No cash refunds will be provided.
Order Cancellations
Orders can only be canceled before they are processed.
Once an order is shipped, it cannot be changed or refunded.
Shipping Issues
We are not responsible for:
- Delays caused by the carrier
- Stolen packages
- Incorrect shipping information entered by the customer
If an order is returned due to inaccurate address details, additional shipping fees may apply.
Contact Us
For refund or replacement inquiries, email us at:
Info@PatriotPeptides.com